The most common worry that troubles any designer are the user feedback or user response. It is very important to interpret that how the user will respond to a particular design to know that will it be a success or not. In this process, the designer can know which parts are likable and which are not, or what are the areas that need improvement.
Though it is not necessary that these studies must be conducted in a lab person to person, they can be easily conducted from the comfort of participant’s home or office or any remote distance.
Remote Usability Testing
Remote usability testing refers to a testing procedure that tests a particular design or application, with the facilitator and the participant in two different locations.
Rather than visiting the office or going to the participant’s place, the test can be easily conducted in the natural setting, which can be participant’s home, office or any other location with the expert watching from remote locations.
Remote Usability Testing: Benefits
- Provides realistic insights: The tests that are conducted in a lab or the designer’s office may not produce natural results. Conducting a test in a natural setting provides more realistic and honest results that will help the designer collect better insights.
- Destination-based testing: In case, the testing is to be done at a particular location, in a specific context, then it will be highly important that the research is taking place in that location only. Remote testing will be an ideal option in this case.
- Beyond-the-device tests: There are some tests that need to be conducted for examining the user’s behavior and experience in a particular location. To observe the details and understand the response in a better way, remote testing is the most convenient option.
- Recruiting participants: With an online testing platform, you can easily find and recruit suitable and interested participant that will match your description. Rather than waiting for weeks to get the feedback, remote usability testing will make this a day’s job.
Remote Moderated Usability Testing
When we talk about Remote moderated usability testing, we are talking about the real time interaction between the moderator and the participant during the study. In this case, both are connected to the same virtual space remotely through conferencing tools.
The moderator intervenes only when it is really necessary to help the participant. The biggest benefit of moderated testing is, the moderator can monitor the test and checks that the test doesn’t get off track.
Remote Immoderate Usability Testing
In Remote immoderate usability testing, the moderator uses a software program for automating the test. The participants get a list of tasks prior the study starts and then the whole session is video recorded. In these studies, there is no real-time interaction between the moderator and the participant.
The most important advantage of immoderate testing includes no scheduled appointment needed prior the testing and the results are generated within a day or two.
Now after knowing about Remote Usability Testing, you must be wondering that how much does usability testing cost. To have a proper idea, you can visit one of the top online service websites like UserLytics. Remote Usability Testing is a great tool for the designers which make the user testing process easier and more convenient.